Need to return something?
Returning makeup* you don't need is easy. Here's how:
If you have not opened the makeup and it is just as it is when you bought it, then just post it back to us with a note. You don't need to fill in any forms or get a special number. You only need to give us your order number or email address so we can refund the money to the right person. You only pay for posting it back to us.
You can return makeup any time up to 30 days after it arrives.
If the makeup arrived damaged or we sent the wrong thing, please contact us first and we'll arrange for you to return it at no cost and get a refund.
The address for returns is:
33 Western Drive
If you are unsure about any aspect of returning makeup, just contact us on the link below and we will help you.
* when we say 'makeup', we mean anything you bought from our website.